Data Protection

Ace366's Privacy Policy
Your Data, Our Responsibility

At ace366, protecting your personal information is our greatest responsibility. This privacy policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

Last updated: January 1, 2026
SSL 256-bit Encryption
No selling of data to third parties
Fully GDPR Compliant
No payment data stored

1 Introduction

Ace366 is an internationally licensed online betting and gaming platform. Our privacy policy is a transparent agreement between ace366 and its users — clearly stating what data we collect and how it is used. This policy applies automatically whenever you register, log in, or use any service on ace366.

Ace366 believes personal data is invaluable. That's why we never sell, misuse, or unnecessarily retain your information. Our privacy policy is built in accordance with international GDPR (General Data Protection Regulation) standards.

This privacy policy applies to ace366's website, mobile app, and all digital services. By using ace366, you are considered to have fully accepted this privacy policy. If you disagree with any part of it, please stop using ace366's services and contact us at support@ace366.ws.

ace366's commitment: Your information is used only to improve your experience and ensure security. ace366 never transfers your data to third parties without your explicit consent.

2 What information is collected

Ace366 only collects information necessary to provide you with the best possible service. The following types of information may be collected when you register and use ace366:

A) Information collected at registration:

  • Full Name & Date of Birth (for age verification)
  • Email Address & Mobile Number
  • Residential address and country
  • Username and password (encrypted)

B) For KYC verification:

  • National ID or Passport Photo
  • Proof of address (utility bill or bank statement)
  • Selfie or face verification (if required)

C) Automatically collected information:

  • IP address & device type
  • Browser Information & Operating System
  • Time spent on the site & pages visited
  • Transaction history & betting activity

Ace366 never stores your full payment card number, CVV, or PIN. Payment details are processed directly by the payment gateway, and no payment information is ever held on ace366's servers.

Data Type Purpose of Collection Retention Period
Name & contact details Account Management 5 years after account closure
KYC Documents Identity Verification & Legal Obligations 7 years after account closure
Transaction Data Financial Records & Security 7 years after account closure
Browsing & Log Data Security & Service Improvement 90 days
Cookie Data Improving user experience End of session or 30 days

3 How Your Data Is Used

Ace366 uses collected data only for specific, legitimate purposes. A lawful basis is always established before processing your data. Below is a breakdown of what data is used for and why:

  1. Account Creation & Management: Your name, email, and password are used to maintain your ace366 account and ensure secure login.
  2. Age & identity verification: Under ace366's policy, only individuals aged 18 and above may use the service. KYC data is used to verify this.
  3. Payment Processing: To process deposits and withdrawals and maintain records of financial transactions.
  4. Fraud & abuse prevention: To detect suspicious activity on ace366 and keep your account secure.
  5. Customer Support: For resolving your issues and handling complaints.
  6. Marketing Communications: With your consent only — to keep you informed about bonuses, promotions, and offers.
  7. Legal Compliance: To meet the requirements of licensing authorities or law enforcement agencies.

Ace366 never sells your data to advertising companies. If you'd prefer not to receive marketing emails, you can unsubscribe at any time.

4 Data Storage & Security

Your data at ace366 is stored on internationally certified secure servers. ace366 uses industry-leading technology to keep your data protected, with all information secured through AES-256 encryption.

Ace366's servers are monitored around the clock by security experts, 24/7. Regular security audits and penetration testing are conducted to identify and address any vulnerabilities before they can be exploited.

  • All data transfers encrypted via TLS 1.3 protocol
  • Passwords are stored using bcrypt hashing — even ace366 cannot view your password.
  • Two-factor authentication (2FA) is available
  • Automatic alerts are sent for any suspicious login activity on your account
  • Account automatically logs out after a period of inactivity

Ace366 retains data only for as long as necessary. Unless required by legal obligation, any unnecessary data is securely deleted after an account is closed.

5 Data Sharing Policy

Ace366 never sells your personal data. In limited circumstances, ace366 may share certain information with specific third parties — always under strict confidentiality agreements.

When information may be shared:

  • Payment processors: With payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals — only the transaction data necessary to complete each transfer.
  • Identity Verification Service: With registered third-party verification agencies for KYC checks.
  • Law enforcement agencies: When required by a court order or a valid legal obligation — ace366 always acts in accordance with the law.
  • Licensing Authority: Sharing necessary information with regulatory bodies to maintain ace366's license.
  • Fraud Prevention Organizations: With industry-recognized organizations for anti-money laundering (AML) and fraud detection.

Ace366 requires all third-party partners to uphold the same privacy standards. If any partner breaches ace366's privacy policy, ace366 will immediately terminate that relationship.

6 Cookie Policy

The ace366 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. ace366 uses the following types of cookies:

  • Essential Cookies: Essential for core ace366 functionality — including login sessions and security. These cannot be disabled.
  • Functional cookies: To remember your preferred language, theme, and settings.
  • Analytics cookies: To understand user behaviour and improve ace366's services (anonymised data).
  • Marketing Cookies: With your consent only — to show you relevant offers from ace366.

When you first visit ace366, you will be presented with cookie consent options. You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some ace366 features.

7 Security Measures

Ace366 uses multi-layered security measures to protect your data. Beyond technical safeguards, ace366 staff undergo rigorous privacy training, and the data protection team remains vigilant around the clock.

  • HTTPS and TLS 1.3 encryption active across the website and app
  • Firewall and intrusion detection systems active
  • Regular third-party security audits conducted
  • Data backups stored on secure, encrypted servers
  • Staff access to data is restricted to the minimum required
  • Users will be notified within 72 hours in the event of a data breach

Important: ace366 will never ask for your password or OTP via email or phone. If anyone requests this information claiming to be from ace366, it may be a phishing attempt. Please report it to support@ace366.ws immediately.

8 Your rights

Under ace366's Privacy Policy, you have full rights over your own data. ace366 respects and upholds these rights, and will process any data-related request within 30 days.

Your Data Rights at ace366

Ace366 follows GDPR standards — you stay in control of your own data.

Right to Access Your Data

You can request a copy of the information ace366 holds about you. ace366 will provide full details within 30 days.

Right to Rectification

If any of your information is incorrect, you can ask ace366 to correct it. Many details can also be updated directly from your account settings.

Right to Erasure

Unless restricted by legal obligation, you may request that your data be deleted from ace366. Any unnecessary data is removed when you close your account.

Right to Restrict Processing

In certain circumstances, you can request that ace366 restrict the processing of your data. ace366 will review the request and take appropriate action.

Right to Data Portability

You can request an export of your ace366 data in a readable format. This is a fundamental right granted under GDPR.

Right to Object

You can object to ace366's marketing communications or certain types of data processing. You can unsubscribe from marketing emails at any time.

To exercise these rights support@ace366.wsto send us an email. ace366 will respond within 30 days.

9 Child Protection Policy

Ace366 follows a strict child protection policy. All ace366 services are exclusively for individuals aged 18 and above. ace366 never knowingly collects or processes data from minors.

If ace366 discovers that a person under the age of 18 has registered an account, that account will be immediately closed and all collected data will be securely deleted. If you believe your child is using ace366, please contact support@ace366.ws right away.

Ace366 follows a rigorous KYC process for age verification. Date of birth and identity documents are verified at the time of registration to ensure no minors can access ace366.

10 Privacy Policy updates

Ace366 may update this Privacy Policy from time to time. If any significant changes are made, ace366 will notify you in the following ways:

  • A prominent notice will be displayed on the ace366 website
  • Update notifications sent to your registered email address
  • Updating the "Last Updated" date at the top of the page

Continued use of ace366 after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly. ace366 is committed to being fully transparent about any changes — making sudden or undisclosed updates is not in line with ace366's values.

11 Contact & Complaints

For any questions, concerns, or complaints regarding ace366's privacy policy, please get in touch with us. Our dedicated Privacy Team treats every request with the utmost seriousness.

  • Email: support@ace366.ws
  • Live Chat: Available on ace366's website 24/7
  • Response Time: Usually within 24 hours; up to 30 days for complex cases

If you remain unsatisfied after contacting ace366, you have the right to file a complaint with the relevant regulatory authority. ace366 always operates within the legal framework and cooperates fully with regulators.

Why ace366 Is Trustworthy

At ace366, privacy isn't just a policy on paper — it's demonstrated in every day-to-day operation.

International License

Ace366 operates under a license issued by an international gaming authority. Maintaining that license requires ace366 to meet strict privacy and security standards.

Military-Grade Encryption

Every piece of your data on ace366 is protected with AES-256 encryption — the same technology used by the world's leading banks. Your data is completely secure with ace366.

Your Data Is Never Sold

Ace366 never sells your personal information to advertisers or third parties. Your data exists solely to serve you — that is an unwavering principle at ace366.

Fully GDPR Compliant

Ace366's privacy policy is built to European GDPR standards — the world's most stringent data protection framework. You are covered by the highest level of protection available.

Transparent policy in plain language

Ace366's privacy policy is written in plain language — no complex legal jargon. Users in Bangladesh can easily understand how their data is being used.

24/7 privacy support

If you have any questions about the Privacy Policy, ace366's support team is here to help. Reach out anytime via live chat or email.

Frequently Asked Questions

Answers to common questions about the Privacy Policy are provided here.

No, never. ace366 does not sell your personal data. Information is only shared with specific third parties for payment processing, KYC verification, and legal compliance — and only under strict confidentiality agreements.

Yes, completely safe. ace366 never stores your credit or debit card number or bank PIN. All payments are processed through secure third-party gateways, and transfers are protected by TLS encryption.

Yes. Unless required by legal or regulatory obligations, you can request ace366 to delete your data. Email support@ace366.ws and ace366 will review your request and take action within 30 days.

ace366 only sends marketing emails with your consent. You can opt out at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting support@ace366.ws. Please note that essential account and security-related emails cannot be disabled.

Yes. If a data breach ever occurs at ace366 and your information is affected, ace366 will notify you by email within 72 hours of the incident. The relevant regulatory authority will also be informed, and immediate steps will be taken to resolve the issue.

Play safe at ace366

Your privacy is protected, your data is secure — register now and enjoy the best betting experience in Bangladesh.

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